As a Dropbox operation might take too long, all operations take place in the background and a notification will be sent to let you know when the operation has completed. Should you have moved to another application or the screen saver kicked in, don’t worry as the Dropbox save/restore is […]
Archives: FAQs
The SWM tag is specially designed to withstand a wine cellar environment (Humidity, temperature, condensation, etc.). Generic NFC tags do not necessarily work well in this environment and some are made very poorly and won’t read reliably.
Why can’t I use any NFC tag?
Unless you are using an Ultimate tag, you should not attempt to remove a tag from the bottle. While the tag might remove without any issues, scanning of the tag might be impacted due to bends or creases in the tag removal process.
Can I remove a tag from the bottle?
A number of different tags are provided to allow you to use the application in whatever way works best for you. QR tags are perfect for those that don’t have NFC capable phones NFC tags are perfect for those that have NFC phones and don’t want the size of the […]
Why do you have different tags?
We have seen apps that handle wine label recognition – or at least attempt to do so. This technology is far from foolproof and isn’t entirely accurate most of the time. Accuracy depends on multiple factors, including your camera’s resolution and lighting environment. Similar to why we don’t support barcode […]
Why don’t you support label recognition?
Many wine producers recycle barcodes and therefore you aren’t guaranteed that the barcode actually maps to your bottle. While they can be useful to get some standard information, such as Winery and Wine name, you will still need to enter information manually. Our tests have shown that about 20% of […]
Why can’t I scan an existing barcode to get bottle ...
The application uses your location information to display locally relevant advertisements. In the future, this will be used to help you locate wine stores close to your locations that carry specific wines as well.
Why does the application access my location information?
At this point the only payment option available is via PayPal. Please note that, as a result, we do not store any of your credit card information and will only be able to look up your order via your order number or username.
Do you have a payment option other than PayPal?
If the tag set you ordered is in stock, tags will typically be sent out within 3 business days. All orders are shipped via USPS and will take 3-5 days to reach you.
How long will it take to deliver my order?
Supreme Wine Manager can only ready SWM tags and not other tags. If you are having difficulty reading a SWM tag then most likely it is defective and you will need to replace the tag. The application makes that easy for you – simply locate the bottle in the cellar […]